Terms & Conditions


  • We do our best to ensure that the information on the Website is accurate and complete. However, we do not guarantee that this is the case.
  • The copyright and all other intellectual property rights in and to the Website and/or any and/or all of the material on the Website (the “IP”) are owned by or licensed to Brandjou Ltd. Any copying, downloading or other unauthorized use of any and/or all of the material on the Website and/or any and/or all unauthorized use of any and/or all of the IP is forbidden.
  • Any complaints or queries should be directed to Customer Service using one of the methods below: 

    By post:
  • Brandjou Ltd
    20 Mojidi Street, Off Toyin Street, Ikeja, Lagos, Nigeria.
    By telephone: +2349091684332 By email: Customercare@brandjou.com

1) Conditions of Sale

  • These terms and conditions (“Conditions”) apply to the sale to you of any of the goods listed on the Website (“Goods”). Please ensure that you read these Conditions carefully before you order any Goods from the Website. You should understand that by ordering any Goods through the Website you are agreeing to be bound by these Conditions.
  • We may update or amend these Conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities. Any updates or amendments will be posted on the Website.
  • Your contract with Brandjou Ltd will be subject to the Conditions in force at the time that you order Goods from us, unless any change to those policies or the Conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or the Conditions before we send you the Confirmation Email (in which case we have the right to assume that you have accepted the change to the Conditions, unless you notify us to the contrary within seven working days of receipt by you of the Goods).

2) Orders

  • By placing an order through the Website, you warrant that you are legally capable of entering into binding contracts, you are at least 18 years old and are acting in the capacity of a consumer.
  • When making a purchase you will be asked to provide your name, billing address, delivery address, telephone number and credit or debit card details. You will be required to choose a username and password on completion of registration. You are responsible for keeping this information safe and should not disclose this information to anyone else. If you feel your password has been compromised, you must alter it immediately. www.Brandjou.com will not pass on your personal information or credit/debit card details to any third party.
  • Your order constitutes an offer to us to purchase the Goods. When an order is placed, you will be sent an e-mail to confirm your order has been received by Brandjou Ltd. This e-mail does not guarantee we can dispatch your order as it has yet to be processed, we will carry out validation checks, including your credit and debit card details. Brandjou Ltd may cancel or amend your order at any time as a result of security checks or insufficient stock levels, price discrepancy etc. Should any problems occur with your order an e-mail will be sent to you.
  • The Contract will only relate to those Goods whose dispatch we have confirmed in the Confirmation Email. We will not be obliged to supply any other Goods, which may have been part of your order until the dispatch of such Goods has been confirmed in a separate Confirmation Email.

3) Product Availability & Descriptions

  • The availability and specification of the Goods are subject to change without prior notice, although we will try and give you notice wherever possible.
  • All descriptions, drawings and specifications on the Website are published for illustration purposes only and are not binding on us.

4) Price

  • The price of any Goods will be as quoted on the Website, except in cases of obvious error. Where applicable, the prices quoted on the Website are inclusive of VAT at the standard rate and exclusive of delivery charges.
  • The price of the Goods on the Website may vary from prices quoted in other websites operated by Brandjou, in store prices and any brochure prices. Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Confirmation Email.
  • The Website contains a large number of Goods and it is always possible that, despite our best efforts, some of the Goods listed on the Website may be incorrectly priced. We will normally verify prices as part of our confirmation procedure so that, where any item’s correct price is less than our stated price, we will charge the lower amount when dispatching the relevant Goods to you. If an item’s correct price is higher than the price stated on the Website, we will normally, at our discretion, either contact you for instructions before confirming the Contract for the Goods or reject your order and notify you of such rejection. We are under no obligation to provide the Goods to you at an incorrect (lower) price, even after we have sent you a Confirmation Email, if the pricing error is obvious and unmistakable and could reasonably have been recognized by you as a mis-pricing.

5) Payment

Payment may be made by any credit, debit or payment card acceptable to us or by Paypal, and such payment will be encrypted to ensure secure electronic transmission of data. We recommend that you do not communicate your payment card details to anyone, including us, by e-mail. We cannot be responsible for any losses you may incur in transmitting information to us by Internet link or by e-mail. Any such loss shall not be borne either wholly or partly by us, and shall be entirely your responsibility.

6) Risk and Title

  • Ownership of the Goods shall not pass to you until we have received in full all monies owed by you to us under this Contract and any other contract with us.
  • All risk of loss of or damage to the Goods shall pass to you upon delivery.

7) Liability

  • All descriptions, drawings and specifications on the Website are published for illustration purposes only and are not binding on us. Brandjou has made every effort to reproduce colours on the Website as accurately as possible but exact colour matches are not possible. If you are not satisfied with the colour of the Goods you have ordered you may return them.
  • We warrant to you that any Goods purchased from us through the Website are of satisfactory quality and reasonably fit for all the purposes for which goods of such kind are commonly supplied.
  • Our liability for your losses as a result of us breaking this agreement is strictly limited to the purchase price of the Goods you purchased and any losses, which are a natural and foreseeable consequence of us breaking the agreement.
  • You must follow any written advice (instructions or product manuals) provided with the Goods to ensure their safe use. We cannot accept liability for damage to Goods which is caused by your failure to follow this advice.
  • We are not liable for indirect losses which happen as a side effect of the main loss or damage including, loss of income or revenue or business; loss of profits or contracts; loss of anticipated savings; or waste of management or office time, however arising and whether caused by tort (including negligence), breach of contract or otherwise.
  • We will not be liable to you if we are prevented or delayed from complying with our obligations under these Conditions by anything you (or anyone acting on your behalf) do or fail to do or due to events which are beyond our reasonable control.
  • We will not be liable to you for any delay in delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.
  • We will not be liable (including liability for negligence) for the acts or omissions of telecommunications service providers or for failures of, or faults in their networks and equipment.

8) Communications & Notices

  • When using the Website, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on the Website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This does not affect your statutory rights.
  • All notices given by you to us must be given to Brandjou Ltd at the registered office address or email address given above. We may give notice to you at either the email or postal address you provide to us when placing an order, or in any of the ways specified in the paragraph above.
  • Notice will be deemed received and properly served 24 hours after an email is sent or it is posted on the Website, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee.

9) General Terms

  • These Conditions and any policy expressly referred to in them represents the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or agreement between us whether oral or in writing.
  • No relaxation or delay by us in exercising any right or remedy under these Conditions shall operate as a waiver or shall affect or ability to subsequently exercise that right or remedy unless any waiver is agreed by us in writing.
  • If any of these Conditions are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, the remaining Conditions and provisions will continue to be valid to the fullest extent permitted by law.
  • The Contract between you and us is binding on you and us and on our respective successors and assigns. You may not transfer, assign, charge or otherwise dispose of any of your rights or obligations arising under it, without our prior written consent. We may assign, transfer or sub-contract any of our rights or obligations under these Conditions to any third party at our discretion.
  • Only you and we are entitled to enforce these Conditions. No third party shall be entitled to enforce any of these Conditions.
  • We may terminate the Contract at any time and/or claim damages for breach of contract if we suspect that you have made a fraudulent misstatement to us, whether orally or in writing, prior to or after entering into the Contract.
  • Contracts for the purchase of Goods through the Website will be governed by Nigeria law. Any dispute arising from, or related to, such Contracts shall be subject to the exclusive jurisdiction of the Nigerian courts.

10) Unsubscribe

If you wish to unsubscribe from our e-mail marketing communications that we send you, you can easily do this by clicking on the unsubscribe link at the bottom of any e-mail newsletter we have sent to you.